Question 1

How does the AI generation work?

Accepted Answer

You describe what you want in plain language. Our AI interprets your description, style choices, and color palette, then renders a high-resolution image — usually in 10–15 seconds. You can refine until you love it.

Question 2

Can I use my print commercially?

Accepted Answer

Personal use only. Buyers own a license to display the print in their home or workspace. Commercial use, resale, or reproduction requires separate licensing — contact us.

Question 3

What if I don't like my print when it arrives?

Accepted Answer

If your print arrives damaged or misprinted, we'll reprint it free within 30 days. Because each piece is custom-made, we don't accept returns for change-of-mind.

Question 4

How long does delivery take?

Accepted Answer

Standard shipping is 5–8 business days in the US. Expedited shipping (2–3 business days) is available at checkout for $12.99.

Question 5

What paper/canvas quality do you use?

Accepted Answer

Enhanced Matte (260gsm), Fine Art Cotton (310gsm archival), and gallery-wrapped Canvas. All printed at print-shop quality with archival inks.

Question 6

Can I order multiple copies?

Accepted Answer

Yes — generate once, then order any size, material, and frame combo as many times as you'd like from your gallery.

Question 7

Do you ship internationally?

Accepted Answer

Yes, to most countries. International shipping rates and timing are calculated at checkout based on your address.

Question 8

What resolution is the final print?

Accepted Answer

Our AI generates images at high resolution and our print partner upscales them as needed for print-quality output at every size we offer.

Question 9

Can I upload my own art instead of using AI?

Accepted Answer

Not yet — Imagined Art is built around AI generation. Custom upload is on our roadmap.

Frequently asked